Refund policy

No Refund Policy

Due to the nature of our products, all sales are final. We do not accept returns or exchanges, and refunds will not be issued once an order has been placed and payment has been processed.

Please review your order carefully before completing your purchase. If you have any questions about a product prior to purchasing, contact us at sugarnbasil@gmail.com before placing your order.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 2 days of delivery with photos of the damage. We will work with you to resolve the issue on a case-by-case basis